Contact
We’d love to hear from you
For bookings, orders, partnerships and enquiries — call, WhatsApp or send us a message below.
076 788 4500
Quickest reply
Call Us
076 788 4500
Bookings & enquiries
orders@elegantqueencreations.co.za
Where we are
Siyabuswa, Mpumalanga. Mascot visits around Siyabuswa and surrounding areas; orders delivered nationwide with The Courier Guy and PEP PAXI. Collection by arrangement.
Questions
Frequently asked
How much is delivery?
The Courier Guy: R120 for Gauteng low-risk areas and R180 for high-risk areas and outside Gauteng. PEP PAXI: R60 to your nearest PEP store. Local delivery around Siyabuswa is free, and collection is available by arrangement.
How can I pay?
You can pay securely by card online, or by EFT using your order number as the reference.
What if my order arrives damaged?
While we take every precaution, if any item arrives damaged or broken we’ll re-print or replace it free of charge. The courier fee for the replacement is payable by the client.
How do I track my order?
Use the “Track an Order” link at the bottom of the website with your order number and email or cellphone.